Technical Support

We believe we offer unrivaled customer service. We're here to handle enquiries 9am-5pm GMT, Monday to Friday. In the members area we have help guides and tips, aswell as a fast-track response system to ensure your query gets through to the right person.

Customer Service Emails:


presales@netstreams.tv - For general or payment enquiries for non-members, or those wishing to subscribe.


help@netstreams.tv - Tech support email for members only, your membership will be verified before a response is issued. If you are emailing from an email address other than the one you signed up with, please give this address so that we can find you in our database.


suggestions@netstreams.tv - Forum for suggesting improvements to the service, or channels you would like to see added to the service.


broadcast@netstreams.tv - Contact email for channel owners or administrators. If you would like to add or remove your channel from our service, this is the email to contact us on.